Quality Certificates

Karaca has a world-recognized Quality Management System certificate called ISO 9001 Quality Management System Certificate which is proposed to increase the customer expectation, needs and satisfaction. ISO 9001 is a control mechanism fundamentally. Karaca aims to meet this standard by reducing and eliminating the errors and defects, and more importantly, preventing errors and defects which may occur. This standard is directly related to the quality of management system, not only about the service quality. Karaca that creates an effective quality management system, produces efficient and high quality services for its customers.

Today, parallel to the rapid development of digitalization and technology, the amount of information has increased, and the security of information assets has become very important due to the increasing amount of information and access methods. Ensuring the security of our information assets, using them efficiently, accurately, quickly, and using access authorizations in a safe manner is one of our management policies, which our company has been emphasizing since the day it was established. Karaca Customs Consultancy has confirmed that it has successfully implemented this management policy by including the ISO 27001 Information Security Management System Certificate among its assets.

As it is known, it is much more important to ensure the continuity and control of information security after ensuring information security. Early detection of vulnerabilities in systems in ensuring the security of information, within this scope, the need to check and audit the latest situation with penetration tests emerges as the priority of companies.

Karaca Customs Consultancy inspects whether there are any weaknesses, deficiencies and openness in accessing external systems from outside, local network and internal systems from the inside, through applications such as vulnerability analysis and penetration tests, which are regularly carried out every year within the scope of security tests and screenings.

In addition to above precious quality management system certificates; Karaca Customs Brokerage has achieved the quality certificates stated below and included them among the other quality management system documents owned by the company.

the ISO 10002 Customer Satisfaction and Complaints Management System Certificate with its customer relations policy which was created to measure customer satisfaction, evaluate customer complaints and offer new approaches;

the ISO 37001 Anti-Corruption Management System Certificate with its anti-bribery and anti-corruption policy that it has established to protect the company's reputation, to fulfill the obligations regarding the legal and administrative regulations set, and to combat bribery and corruption inside and outside the company;

the ISO 14001 Environmental Management System Certificate with the environmental policy it has created to be more sensitive to the environment and to ensure continuous change and development;

and also the OHSAS 18001 Occupational Health and Safety Management System Certificate, with its occupational health and safety policy that it has created for a safer and healthier working environment where potentially dangerous situations that may be exposed to its employees are identified, evaluated, controlled.

Karaca is today one of limited number of customs brokerage companies which has ISO 9001, ISO 27001, ISO 37001, ISO 10002,  OHSAS 18001 and ISO 14001 management system certificates all together. 

Karaca Customs Consultancy, which has been awarded with supplier Quality Awards by its valued customers due to the effective Quality Management policies it has created and implemented, continues its services uninterruptedly with an understanding of unconditional customer satisfaction by continuously improving its service quality.