1


 

 

KARACA that offers professional Customs Brokerage and Foreign Trade Brokerage Services to national and international organizations and companies which are leader in their sectors, have adopted customer satisfaction-oriented management mentality without sacrificing its quality philosophy since its foundation and establishment and have made a point of establishing long-term relationships based on mutual trust and have won the praise and trust of its valued customers as a result of its effective and comprehensive services, principled, honest and systematic business.

 

Karaca has a highly regarded customer portfolio consisting of national and international organizations and companies that are leaders of their sector and field of business.

 

KARACA that holds ISO 9001 Quality Management System, ISO 10002 Customer Satisfaction and Complaint Management System, ISO 27001 Information Security Management System, ISO 14001 Environmental Management System and OHSAS 18001 Occupational Health and Safety Management System certificates, provides the privilege of using the Online Customs Services via Interactive Customs System which it has launched in recent years, to its highly valued customers.

 

Ensuring the security of our information assets and using them in business processes effectively, accurately, quickly and in a safe way by considering access authorities are one of our management policies that has been overemphasized since our company was established. Karaca has completed training and certification works on ISO 27001 Information Security Management System that was initiated in the second half of 2013 for approving that it was implementing this management policy effectively and has received this valuable management system certificate.

 

KARACA that its headquarters is located in Istanbul, serves to its customers for many years with its existing contact offices and professional staff in the Directorates of Customs of the Regional Directorates of Customs and Trade located in Western Marmara TEKİRDAĞ), Eastern Marmara (KOCAELİ - İZMİT), Uludağ (BURSA,ESKİŞEHİR), Aegean (İZMİR,MANİSA), Central Mediterranean (MERSİN) and Central Anatolia (ANKARA) as well as all Directorates of Customs serving under the Istanbul Regional Directorate of Customs and Trade.

 

In addition, KARACA that has mobile offices consisting of tables which are equipped with all kinds of technological facilities, have the ability of using mains (grid circuit) and/or vehicle battery where computers, invoice and bar code printers can be placed and professional teams, offers its services to valued customers together with its solution partners that it has been in cooperation for many years by this mobile office teams in the Directorate of Customs where it does not have contact offices with great seriousness and care.

 

KARACA is the one of the leading companies of the sector remembered with the concepts of QUALITY, SPEED, EXPERIENCE and RELIABILITY in terms of service quality and following and applying all innovations and technological developments in the field of activity and giving importance to personal and technical training of its employees and always thinking on providing the fastest and the most affordable service in order to meet expectations and needs of its customers in terms of basic policy of the company and thinking of continuous development in order to make the service quality better in each passing day based on the fact that the most important elements of the service are human being, communication and technology.